A self-service portal for every employee
• where there can easily shop work items by his self.
• open or check support tickets.
• Get information about company announcements
• get help about the company or processes
For the support tickets it’s easy to understand which status the ticket has and there is also a channel for possible callbacks embedded.
Sure, not every employee can order what he want, there is an easy and clean approval process in the background, where the supervisor can check what is ordered, how much is it and which person with department information need this.